The best time to compare towing companies is not when you’re stuck on the side of the road with a broken down vehicle. And just because a towing company is local does not automatically make them reliable. When you’re comparing local towing options, start searching before you are in need of one and keep these these 7 things in mind.
1. How much do they charge?
2. Are they fully licensed? Do they display their certifications and credentials?
3. Can they tow a vehicle of your size? How about larger vehicles?
4. What sort of training have their drivers undergone?
5. What times are they available?
6. How quickly do they respond when you request a tow? What about when you email them or contact them via their website?
7. What is their reputation, both in the community and on sites like Google, Yelp, etc?
Good towing companies charge reasonably, are fully licensed (and display their credentials on the trucks themselves), and can tow a variety of sizes of vehicle (including large vehicles). Their drivers are trained not only to drive well but also have some emergency training and are available 24/7. Pick a towing company that responds quickly when you request a tow (or contact them in general) and has good word-of-mouth reputation and positive online reviews.