Tips for First-Time Users of Towing Services
As a car owner, you probably take exceptional care of your vehicle. Unfortunately, over the course of time, the normal wear and tear that happens to every car can cause even the most well-maintained vehicle to develop car problems abruptly, leaving you stranded on the road. This might be in the form of a leaking radiator, the engine overheating, or valve stem failure, to name a few.
In an extreme scenario, you may also get rammed in a collision that completely immobilizes your car. In all the above cases, it’s absolutely necessary to call a tow truck service to take your vehicle to the nearest mechanic to get it fixed. If you’ve never used a tow service before, here are some tips to keep you safe and help you get ready for your first tow.
1. Contact a Reputable Tow Truck Company
You can easily find one in your area by carrying out a quick Google search. Once you settle on a company, make sure to explain your problem as best as you can so they can determine how best to help you as well as the most appropriate tow truck to use.
If you’re stranded in a remote area, be sure to include details about your location, such as any present landmarks, how far the nearest buildings are, if there are any obstructions on the road, and so forth. This information will make it easier for them to find you and remedy your situation.
2. Ensure Your Vehicle is Safe and Secure
While you wait for the tow truck to arrive, it’s recommended you get your car off the road, assuming it can still be driven, where it doesn’t obstruct other drivers and pose a safety risk. If it can’t be driven, ask for help to push it to a secure location on the roadside. Then turn on the hazard lights to make it easier for the tow truck driver to identify you.
3. Ensure You Have All the Necessary Paperwork
Have your ID ready to verify your details for the tow truck company. Some companies may also require proof that your insurance provider covers roadside assistance, so it’s best to get that information ready as well to hasten the towing process.
4. Stay Calm
Having your car breakdown can be a stressful experience that can make you feel angry, nervous, or upset. However, the best thing you can do is try to relax while you wait for the problem to get solved. Maintaining a level head improves your focus and helps you feel more in control of the situation.
It also helps you avoid making rash decisions such as accepting rides from strangers or signaling to the first tow truck you see passing by to tow your car. They may tow your car but saddle you with hefty fees.
5. Cooperate With the Tow Truck Employees
When the tow truck arrives, provide all the requested documents to the towing staff, usually your ID and proof of insurance. Afterward, you may be required to sign a release of liability document waiving all rights to sue the company for any unavoidable damages during towing. Your cooperation on these requests and others will determine how fast and smoothly the whole process goes.